Clapwork Trust Center

Security, privacy, and compliance information

Clapwork is a new platform. We design our policies and controls to align with these regulations. Independent certifications (SOC 2, ISO 27001) are on our roadmap.

GDPR

Aligned

EEOC/OFCCP

Aligned

CCPA

Aligned

Tiered Uptime Targets

Growth plans target 99.5% monthly uptime. Custom and Enterprise plans target 99.9% with service credits if we miss it.

Status page →Read the SLA →

Data Protection

End-to-end encryption, regular backups every 8 hours, and secure data centers with redundancy.

Identity Security

SSO/SAML integration, MFA support, and role-based access controls for enterprise security.

Automated Monitoring

Automated infrastructure and application monitoring with alerting on error rates, latency, and authentication anomalies.

Global Compliance

Compliant with GDPR, CCPA, CNIL, and regional data protection regulations worldwide.

Incident Response

Documented incident response procedure. Critical issue first-response targets follow the published SLA — 1 hour for Enterprise, 4 hours for Growth.

Tiered Uptime Targets

Growth plans target 99.5% monthly uptime. Custom and Enterprise plans target 99.9% with service credits if we miss it.

Status page →Read the SLA →

Data Protection

End-to-end encryption, regular backups every 8 hours, and secure data centers with redundancy.

Identity Security

SSO/SAML integration, MFA support, and role-based access controls for enterprise security.

Automated Monitoring

Automated infrastructure and application monitoring with alerting on error rates, latency, and authentication anomalies.

Global Compliance

Compliant with GDPR, CCPA, CNIL, and regional data protection regulations worldwide.

Incident Response

Documented incident response procedure. Critical issue first-response targets follow the published SLA — 1 hour for Enterprise, 4 hours for Growth.